Sonny's Side of Service
With the help of a popular mascot and a new, spacious indoor facility; Sonny's RVs RV dealership makes customers feel welcome and appreciated. When you walk onto the lot at Sonny's RVs, not only will you be instantly greeted but every employee in every department is trained to approach any customer standing by himself or waiting at a counter to either render service or help him find someone who can.
Goals & Priorities
We have built our entire operation around three key points:
- Listening to our customers
- Creating a plan to meet their needs
- Following up to make sure those needs were met
By following up frequently through this process, Sonny's RVs has earned an average score of 97 percent on our customer service index.
- Sonny's RVs is located on 15 acres of land, 12 of which are paved. The main facility features a 15,000 square foot indoor showroom with floor to ceiling windows. Between 15 and 17 RVs are displayed indoors at any time.
- Sonny's RV has a 1,200 square foot RV Parts Store on location with a ton RV parts & accessories in stock so we are ready to take care of you whether you bought your RV at Sonny's or not.
We feel a strong tie to the Casper and surrounding area. Sonny's helps support a variety of local organizations. Here is a partial list: