Join our Team!

Sonny's RVs is the largest family owned RV dealer in Central Wyoming! The RV Market is setting records every year for the last four years, and we are anticipating another record year for 2021! Want to join our team? Here is what we are looking for!

Positions Available

SERVICE ADVISOR

Schedules and manages all customer service repair needs. Creates work orders, transfers customer concerns to work orders, properly dispatch work to technicians, manages repairs, updates customer of repair progress, and meets customer deadline dates, quality checks repairs to meet customer promises and expectations. Works with manufacture warranty companies by filing claims to get approvals for repairs to start. Process all warranty claims for payment once repairs are completed. If customer pay, takes payment before pickup.

Essential Functions

•    Ensure that all work orders are accurate and addresses all customer concerns with as much detail added as possible

•    Create Warranty claims and provide to manufacture warranty companies for approvals to start work

•    Supervise customer pay and warranty technicians to meet deadline dates and quality goals

•    Ensure that all claims have been proceed properly so that there are no denials resulting in warranty dollars shortage, this includes returning of all parts requested by manufacture of that claim  

•    Maintain a safe work environment that meets all requirements

•    Schedule and set customer appointments that allow repairs to be completed on time

•    Demonstrates Corporate Values in action within the department, organization, insurance companies and customers

•    Manage open work order report on a daily basis

•    Manage outstanding receivables by keeping all receivables within 30 days

•    Assumes other activities and responsibilities from time to time as directed

•    Commitment to ongoing personal and professional development

•    Provides accurate information to warranty manufactures when seeking approvals

•    Create, publish and monitor on weekly basis Tech productivity report.  Ensure Tech productivity standards are met and address noncompliance.

Qualifications

•    High school diploma or equivalent required

•    Prior service advisor experience is a plus

•    Prior warranty claims submission is a plus

•    Dispatching, customer service experience a plus

•    Proven ability to achieve profitability and growth

•    Ability to set and meet goals

•    Meticulous attention to detail

•    High degree of problem solving skill

•    Thrives in a team environment

•    Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature.

•    Ability to be decisive and able to recognize and support the organization's preferences and priorities.

•    Strong communication skills, written and verbal.

•    Results oriented with the ability to balance other business considerations.

•    Self-motivated

SERVICE TECH

Sonny's RV, a Route 66 dealership, has openings for Experienced & Entry Level Technicians. We are looking for service technicians who would like to work in a "family run" RV service center. Our family is expanding and we would like to interview you.

As an entry level technician, you will be enrolled in an online training program to obtain the skills and knowledge to perform the following responsibilities; plumbing, propane systems, electrical, flooring, generator service, awning repair & installation, A/C repair & installation, chassis and axle repairs, slide out repairs, and refrigerator and stove repairs & installation. We will train the right candidate.

We pay top wages for trained RV technicians plus many benefits including paid vacations, holidays & training. Stay with us & we offer insurance, retirement plan w/ employer match contributions and more.

Requirements:

    - Must have your own tools and toolbox
    - Good manual dexterity and balance while working off the ground
    - Able to be on your feet for long periods of time
    - The ability to periodically lift in excess of 25 lbs
    - Valid driver's license w/ good driving record
    - Mechanical, electrical and electronics aptitude; troubleshooting and problem-solving capabilities
    - Good communication, organizational and learning skills
    - The desire to upgrade and learn new skills as technology advances
    - The ability to work independently and as a team member
    - Pride in workmanship and the desire to attain a superior level of expertise

Sales Consultant

Reasons to Join Our Team

- Unlimited Earning Potential

- Median and Dental Insurance

- Retirement Plan with a 2% Match

- 1 Week Paid Vacation

- $1000 Sign On Bonus

- Free RV Rental (When available)

Qualifications and Skills

- Sales Experience is recommended but not required

- Great Organizational Skills

- Upbeat and outgoing Personality

- Excellent verbal and written communication skills

- Flexibility with Work Schedules (Including Saturdays) (We are closed on Sundays)

- Neat, clean and professional apperance

- Positive attitude and enthusiasm for learning

For more details and to apply in person, bring your resume to our dealership and ask for Mike Rone, or fill out the form below!

Sonny's RVs is an equal opportunity employer.

Click here for more information

 

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